managed services and cybersecurity improves your efficiency

Our concept of managed services is a way of offloading general tasks to an expert in order to reduce costs, improve service quality, or free internal teams to do work that's specific to their business. With this you may be asking, “What are examples of managed services?” Some of the key services include: data center management (which you can see under colocation), network management, business continuity/disaster recovery, and security management or cybersecurity. We work hard to provide the best Managed IT Support and Cybersecurity Services for your business. We proactively manage your IT infrastructure judiciously and monitor your network proactively to address any issues before they happen to save you both money and time. Our company will work within your organizational budget to provide you with the necessary resources from help desk to V-CIO, even if you plan to augment your existing IT staff or take advantage of our complete array of services. Studies have shown that a comprehensive approach is more efficient than the traditional break-fix approach. Break-fix is a reactive approach to resolving technical issues. We catch and resolve problems before the become a hinderance to your organization. 

At PHI Technologies, our holistic approach and experienced professionals, are ready to help you take the hassle out of IT management while you focus on your business. Our managed services include: 

Network Monitoring & Care: We monitor and care for your network activity and cybersecurity threats. Should a function or a system fail, our trained and experienced support team will jump in to investigate the source of the failure. Our team will immediately identify the cause and will get the problem fixed; this is done most times even before our clients realize there is a failure. 

Help Desk: PHI Technologies help desk provides 24hr support whenever you call for it. Our experienced and highly skilled technicians can be contacted through email, call, or chat and they are always ready to help and provide technical answers to your questions. They also offer a fast solution and professional support for a variety of software applications. 

Business Continuity/Disaster Recovery: Our continuity and data backup solutions make sure that your critical information is backed up, safe and accessible whenever you need it. During a network failure or disaster, our backup solutions will keep your information safe so you will never have to worry about losing data. 

Cybersecurity:  Cybersecurity is the act of protecting your computer systems, digital devices, and company network from online, or digital threats. Because of the multi-dimensional nature of how we operate and communicate now, these threats can come in many forms and the threats are relentless. Depending on your network setup, or the way that your business operates, you may have cybersecurity needs across many functions.  

In conclusion, managing and monitoring infrastructure components such as firewalls, servers, routers, wireless and switches may consume time. Our experienced professional managed IT services and support team provides remote monitoring, and enterprise-wide network management to assure you that the backbone of your business is running perfectly.